Unlocking the power
of live audiences

The activation layer that connects with fans:
from presale to post-show and beyond.

Making each event personal

Our smart recommendation engine, The Beat, organises your audience by the event they're attending, and suggests the right moments to engage using real fan insights.

Customised and connected by us,
controlled by you

Integrated into your world

A fully branded mobile and web experience with one single login that connects access to tickets, events and personalised rewards.
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Planet features shown:‍

• Website or CRM integration
• Personalised fan account
• Event RSVP and competition entry

Capturing real fan demand

We make sure the data is clean and authenticated, ensuring only real fans get ticket access to the artists they love.
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Planet services available:

• Secure presale code delivery to each fan account
• Seamless integrations with ticketing and CRM systems
• Dedicated support to maximise presales

Unlimited
personalised messaging

91% of fans complete the custom sign up flow and download a pass into their wallet, creating a bridge from digital to physical experiences
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Planet features shown:

• Fully integrated digital wallet pass
• Unlimited push notifications
• Targeted event specific D2C activation

Increasing direct to fan conversion

A place for fans to return to from presale to post show that keeps the audience active from one event to the next
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Planet available features:

• Bespoke white label URL and data privacy policies
• Central hub and account that's personal to each fan
  
• Intergrated with ecommerce stores

‍Planet Fans have been a breath of fresh air for our artist campaigns.
From seamless pop-up announcements and entry mechanisms, to real-time fan communication at shows, it’s given us access to connect with fans in a way we’ve not previously been able to, and in a way that feels so natural for young audiences.
The service from the PF teams is unrivalled, going above and beyond across timezones and pushing us to do more with their tech. Their savvy attention to detail, precise communication & thorough reporting set them apart!

Kieran Cullen

Senior Marketing Manager Insanity

Designed for fans
to return more often